Provide you with an easily accessible welcome area and a space of information.
Offer you the furniture to sit down.
Inform you about the local tourist offer.
Show and spread his periods of opening expressed in a foreign language at least.
Be opened at least 120 days a year on Saturday and Sunday included in tourist period.
Answer all year long your mails.
Assure a service of permanent welcome held by the staff practising a foreign language at least.
Assure the supply of walking maps, plans and tourist guides on paper base.
Give you access to his bilingual web site.
Spread his tourist information also on paper base translated at least into a relative foreign language:
- in all the classified tourist accommodations containing at least the name of the establishment, the mail address and phone number, the e-mail, the address of the web site, the telephone number, the level of the classification; - in monuments and cultural, natural places of interest or of leisure activities which can contain the indication of the price lists of use, periods and opening hours to the public, the web site and the telephone and mail number;
- in the events and the animations;
- in the emergency telephone numbers.
Update all year round his tourist information.
Show outside the emergency telephone numbers.
Handle your complaints and measure your satisfaction.
Provide you with a trip advisor.
Guarantee the reliability and the current events of the information on the local tourist offer.
Update the data on the tourist offer of its geographical zone of intervention.